2017 - 2024
Throughout my years with Aginic and Mantel group, I have championed and nurtured a culture of innovation, inclusion and team belonging. By holistically influencing and including people from top leadership to junior levels, I have driven effective and inspirational change within and outside the company through grassroots-led initiatives.
In 2017, I introduced Design Thinking at Aginic, with great response and feedback. After running a few internal test sessions, I ran the first client-focused activities in 2018. Between 2018 and 2020, I played a pivotal role in embedding Design Thinking into the company’s way of working, collaborating with client-facing teams as well as running frequent capability uplift workshops.
During 2019 and 2020, I co-developed a process to approach data analytics projects, while working closely with clients to understand their data needs. The process was packaged into a rapid workshop: BI Design Workshop. These workshops were performed in person, in cross-functional teams made up from Aginic consultants and key stakeholders and users rom the client side. The workshop would generate co-designed artefacts that would inform a prototype that we would rapidly design and test in the following days. This workshop approach was highly successful, giving clients and their users an early idea of how a solution might work to reach the desired outcomes. By prototyping as early as possible, we eliminate risk, instil trust and inspire an innovative and experimental mindset from the get-go.
In 2020, I developed a new client-facing discovery process to adapt our client engagements within a strictly remote world. I created and tested a process with customisable workshop modules, with accompanying templates in Miro. This pragmatic rapid discovery process was made to ensure clear outcomes from every workshop, with tactile artefacts that are based on key results and decisions made. The process template includes workshop activities such as team introductions, alignment, business goals, user research, ideation, prototyping, and user testing activities, and is still being used today in Mantel Group projects.
Between 2020 and 2022, I refined our existing Design Thinking process, including learning material. Based on well-tested activities and team member and client feedback, I could create an updated process that could be used holistically with a broader range of projects.
By introducing diverging and converging phases in the project cycle, with guided decision points and activities, there was a clear increase in stakeholder buy-in (in particular technical roles) and understanding of the Design Thinking journey.
In late 2022, I embarked on a transformative journey at Aginic, collaborating on a new innovative approach to strategic problem-solving. I developed a new groundbreaking framework, through the integration of Design Thinking and Agile principles. I collaborated with an Agile Expert, Daniel John, to create a robust and flexible framework that we could use for a lare range of different projects.This change wasn’t just about new processes; it reshaped the way Aginic collaborated and created innovative outcomes with teams, clients and partners.